Terms & Conditions

§ 1 Your instructor

Your instructor is a self-employed franchisee of Wings Driving School Ltd.
Wings Driving School Ltd. UK acts as agent for your instructor Where Wings Driving School Ltd. UK do not make bookings with, or supplies any information or documentation to you.

The contract for driving tuition is solely between you and your instructor.

§ 2 Tuition
Tuition is only available if:
• You’re aged 17 or over, or aged 16 or over and receive the higher rate of Disability Living Allowance (mobility component); and
• hold a valid UK provisional driving licence; and
• are legally entitled to drive in the UK.

§ 3 Lessons
You and your instructor are responsible for agreeing all matters relating to the timing, location, and duration of individual lessons.

On your first lesson you must present your instructor with a valid provisional licence.

You must notify your instructor of any matters which affect your ability or entitlement to have driving tuition, or any lack or loss of a valid UK professional driving licence.

§ 4 Cancellation of lessons
If you want to cancel a lesson, a minimum of 48 hours’ prior notice should be given. If your instructor cancels a lesson, due to illness or mechanical breakdown, they’ll rearrange the lesson. Cancellations made by you must be confirmed directly between you and your instructor.

If you don’t give at least 48 hours’ notice of cancellation, you’ll be charged for the lesson(s) concerned in full. In the event of you having booked your driving test, the Driver and Vehicle Standards Agency (DVSA) requires you to give three clear working days to cancel your test. This may mean that you may lose your DVSA and instructor test fee if your instructor says you’re not ready for your test within this three-day notice period. The driving instructor has the right to withdraw the tuition car on the day of your test if, in the instructor’s opinion, the candidate is not deemed to be at required test standards.

§ 5 Payment and lesson bookings
You must pay for any tuition at the time of your booking to confirm the slot allocated.

There is a small £6.99 or £10.99 charge for booking online (depends on the type of payments and amount of hours) or paying over the phone. This is a management and protection fee which secures your payment. If you would like to avoid this charge you are very welcome to pay via bank transfers or directly to you allocated instructor. Like all driving schools in the UK, the money you pay the instructor will be between you and them and we cannot protect your money against unforeseen circumstances. If you pay the company, your money will be held in our holding account and paid to your allocated instructor each time the lessons with you will be completed. In the event you require a refund for anu unused lessons, you can contact Wings Driving School directly and we will reimburse you for any un-used lessons paid directly to us. If you have paid your instructor, you should approach your allocated instructor for a refund. Wings Driving School has no responsibility or liability to you for payments made by any other means. If you pay your instructor directly by any method, you should make sure you get a receipt.

Gift vouchers have an expiry date of 12 months from the date of purchase. Please be aware that these cards cannot be used after the expiration date, and any unused value on the card will be forfeited. It is essential to plan your lessons accordingly to make the most of your gift card. If you have any questions or concerns about the expiration date or need assistance in scheduling your lessons, please don’t hesitate to contact our customer service team. We are here to help you make the most of your driving school experience.

§ 6 Refund policy and warranty
You can cancel your pre-paid tuition at any time (for the provisions relating to the cancellation of individual lessons see ’Cancellation of lessons’ above).

If you’ve paid your instructor for the tuition you want to cancel, your instructor will refund you following these same principles.

§ 7 Limitation of liability

Your instructor, Wings Driving School aren’t liable to you for any loss or damage caused where, and to the extent that:
• There’s no breach of a legal duty owed to you by your instructor, Wings Driving School;
• such loss or damage is not a reasonably foreseeable result of such a breach;
• any such loss or damage, or increase in loss or damage, results from any breach or omission by you; • any such loss or damage results from circumstances or matters outside of the reasonable control of your instructor, Wings Driving School.

Your instructor, Wings Driving School shall not, in any event, be liable for losses relating to any business interest you may have including, without limitation, lost profits, lost earnings, loss of opportunity or business or business interruption.

You’re reminded that neither Wings Driving school are parties to the contract for driving tuition itself, which is between you and your instructor. This doesn’t affect any liability that Wings Driving School may have for any loss or damage you may incur which is caused directly as a result of any breach (including negligence) by it or them of any legal duty owed by it or them to you.

Nothing in these Ts&Cs will affect any statutory rights you may have as a consumer.

§ 8 Insurance
Your instructor will carry the appropriate motor insurance to provide comprehensive cover should you be involved in a collision as a learner driver, whilst in control of driving the instructor’s tuition vehicle.